Online Dating 101: How to Troubleshoot Common Technical Issues in Online Dating

Written by: Emma
Troubleshooting Online Dating Issues Seniors: Your Ultimate Guide

Ever been stuck in the virtual world of online dating, grappling with glitches that seem to be playing Cupid's spoilsport? Welcome to "Online Dating 101: How to Troubleshoot Common Technical Issues in Online Dating". We're here to help seniors navigate the tech hurdles and keep the romance rolling. Let's dive in, shall we?

Summary (TL;DR)

  • Online dating can present a variety of technical issues, from profile setup problems to communication difficulties and safety concerns; understanding these common issues can enhance the user experience.
  • Troubleshooting profile setup issues can involve understanding how to create an effective profile, editing your profile information, and overcoming challenges associated with photo uploads.
  • Communication problems in online dating often revolve around understanding the messaging system, navigating chat rooms and video calls, and managing notifications and alerts.
  • Safety is crucial in online dating; addressing concerns involves ensuring your safety while dating online, protecting your privacy on dating platforms, and knowing how to report and block troublesome users.
  • Despite the potential technical issues, online dating can be a rewarding experience when problems are promptly identified and resolved, making the process smoother and more enjoyable.

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Table of contents

Troubleshooting Online Dating Issues Seniors: Your Ultimate Guide

Understanding the Common Online Dating Issues Seniors Face

When it comes to online dating, seniors often face unique challenges. As the saying goes, "you can't teach an old dog new tricks", but who says you can't give it a try? For our tech-savvy seniors, the world of online dating can be a walk in the park, but for others, it can feel like navigating a maze. So, what are the common hurdles in this digital love quest?

Technical issues can be a major roadblock. Ever tried explaining to your grandma how to change her Facebook profile picture? You get the idea. From setting up a profile to understanding how to use dating site features, it can be a bit overwhelming.

Next up, we have profile setup. It's not just about smiling for the camera, it's about representing yourself accurately. What should you include? What should you leave out? And how do you strike that balance between being personable and maintaining privacy?

Then there's the matter of communication problems. You've set up your profile, you've found some promising matches, and then… silence. Why aren't you getting responses? Are you doing something wrong? Or is it them?

Finally, we have safety concerns. How do you ensure you're not falling prey to online scams? How do you protect your personal information? How do you navigate the fine line between sharing enough to connect with someone and not oversharing?

"Troubleshooting online dating issues seniors face can feel like a daunting task. But with the right guidance, it can be as simple as pie."

In the next section, we'll dive into the first step of this troubleshooting process - sorting out profile setup issues. From creating an engaging profile to uploading the perfect picture, we've got you covered. So, stay with us, because the journey to love is about to get a lot smoother.

Step 1: Troubleshooting Profile Setup Issues

Ah, the world of online dating. It's as exciting as it's daunting, isn't it? You've ventured into the digital dating world, eager to connect with potential partners, but now you're stuck with profile setup issues. Fear not! This is your go-to guide for troubleshooting online dating issues seniors often face, particularly during the profile setup stage.

First things first, let's talk about profile creation. You've picked one of the reputable dating sites, but you're unsure how to make your profile stand out. We've all been there! The key is to be authentic and interesting. Write a bio that truly represents who you are and what you're looking for. Remember, your profile is your first impression in the online dating world, so make it count!

Next up, profile editing. Maybe you've changed your mind about what you're looking for, or perhaps you've just returned from an exciting trip you want to mention. Whatever the reason, updating your profile information is a breeze. Simply navigate to your profile page, find the 'Edit' button, and voila! You can update your interests, hobbies and anything else you'd like potential partners to know about you.

But what about photos? Uploading photos can be a bit tricky, especially when you're dealing with pesky file size and format issues. Don't worry, we've got you covered. You can usually find helpful guidelines on the dating site for photo uploads. If all else fails, ask a tech-savvy friend or family member for help.

Finally, account verification. This step is crucial for your online dating safety. It helps the dating site keep its community safe and authentic. The process varies depending on the site, but generally involves confirming your email address or phone number. If you're having trouble, reach out to the site's customer service—they're there to help!

"Troubleshooting online dating issues seniors face is not as daunting as it seems. With a little patience and persistence, you'll be ready to dive into the exciting dating pool in no time."

And there you have it, folks! Step 1 of troubleshooting your online dating technical issues is complete. Up next, we're going to delve into the art of creating an effective online dating profile. After all, who doesn't love a well-crafted profile that echoes authenticity and charm? Let's get to it!

How to Create an Effective Online Dating Profile

Alright, let's get down to business. Creating an effective online dating profile is the first and arguably the most crucial step in your online dating journey. It's like your virtual handshake, your digital introduction, your cyberspace "Hello, nice to meet you". But how do you make it stand out from the crowd?

Be Authentic. This is your golden rule. Let's face it, there's no point pretending to be someone you're not. After all, you're looking for someone who likes you for you, right? So, let your true self shine through.

Showcase Your Interests and Hobbies. Love gardening? Fan of jazz music? Passionate about cooking? Let the world know! Sharing your interests not only makes your profile more engaging, but it also increases your chances of connecting with someone who shares similar passions.

Use Quality Photos. A picture speaks a thousand words, and in the world of online dating, it might just be your ticket to finding that special someone. Choose clear, recent, and flattering photos that best represent who you are.

Write an Engaging Bio. This is your chance to sell yourself, to tell your story. But remember, brevity is the soul of wit. Keep it succinct, engaging, and sprinkle it with a dash of humor.

"Your online dating profile is a reflection of who you are. Make it count!"

There you have it! A roadmap to creating an effective online dating profile. Now, you're one step closer to diving into the exciting world of online dating. But wait, there's more! Up next, we'll be exploring the art of editing your profile information. Because, let's be honest, life changes and so do we. Stay tuned!

Editing Your Profile Information

So, you've created your online dating profile. It's a masterpiece, a perfect representation of you. But as the famous Greek philosopher Heraclitus once said, "The only constant in life is change." And let's face it, your love for late-night karaoke or your newfound vegan lifestyle might not be the same a few months down the line. So, how do you keep your profile up to date?

First things first, locate that 'Edit' button. Usually, it's hiding in the 'My Profile' section. Click on it, and you're ready to show your profile some love. Updating your profile information is like giving your online persona a fresh coat of paint. It keeps things interesting and increases your popularity on the dating site.

"Remember, in the world of online dating, your profile is your first impression. Make it count!"

Now, let's talk privacy. In the digital dating world, you're in control of who sees what. Most reputable dating sites offer privacy settings to control the visibility of your profile. Want to hide your age or your love for 80s hair metal bands? You can do that. But remember, honesty is attractive, and those Bon Jovi lyrics might just catch the eye of your potential partner.

So, you've successfully updated your profile and tweaked your privacy settings. Good job! But remember, troubleshooting online dating issues doesn't end here.

Up next, we tackle the often daunting task of photo uploads. Ever had a picture that just wouldn't upload, no matter how much you begged and pleaded with your computer? We've all been there. But fear not, we have the solutions. So, sit tight, and get ready to dive into the world of profile pictures, file sizes, and formats. Stay with us, it's going to be a snapshot!

Troubleshooting Photo Upload Issues

Ah, the elusive profile picture upload. It's like trying to nail jelly to a wall, right? But fear not, we're here to help you tackle those pesky photo upload issues that have been plaguing your online dating journey.

First off, let's get the basics down. File size and format matter. Most reputable dating sites accept images in .jpeg, .jpg, or .png format. The size limit typically hovers around 480 x 480 px and no larger than 12MB. If your photo is larger than this, it might be time to visit an online image resizer. Don't worry, they're as easy as pie!

Now, let's talk profile picture. This is your digital first impression, so you want to make it count. Make sure the photo is clear, recent, and shows off your personality. Maybe you're hiking in the Rockies, baking your famous cherry pie, or snuggled up with your golden retriever. Most importantly, make sure it's you and only you in the picture. Group photos can be confusing and might lead to your photo being rejected.

Managing your photo album is also key. Many seniors find online dating easier when they can add more than one picture. Most dating sites allow you to upload multiple photos. So go ahead, show off your gardening skills, your love for classic cars, or that time you met a baby kangaroo in Australia.

Here's a handy quote to remember: "> Troubleshooting online dating issues seniors face often begins with understanding the basics of photo uploads. File size, format, and content can all impact whether your photo is accepted."

Remember, if you're still struggling, don't hesitate to reach out to the dating site's customer service. They're there to help you navigate the dating world, starting with your profile picture.

Now, armed with your perfect profile picture, you're ready to dive into the deep end of the dating pool. But wait, what's that on the horizon? Ah yes, communication problems. But don't fret, we've got you covered in the next section. Stay tuned as we continue our journey into the world of online dating troubleshooting.

Troubleshooting Online Dating Issues Seniors: Your Ultimate Guide

Step 2: Troubleshooting Communication Problems

So, you've aced the profile setup, and you're ready to dive into the dating pool. But wait! You seem to be hitting a few snags in the communication department? Fear not, because we're about to dive into "Step 2: Troubleshooting Communication Problems" in the realm of online dating.

Now, we all know communication is key, especially in the dating world. But when it comes to online dating, it's not just about what you say, but how you say it. And by 'how', we mean the technical side of things - messaging, chat rooms, video calls, and notifications. Yes, it's a lot to take in, but hey, you've got this!

Firstly, let's talk about messaging. It's the bread and butter of online interactions, am I right? But what happens when your messages aren't going through, or perhaps you're not receiving any at all? Could it be a glitch in the system, or maybe you've been blocked? Don't worry, we'll delve into these possibilities in the next section, "Understanding the Messaging System".

And then there are chat rooms and video calls. These can feel like navigating a spaceship for some, especially for those not so tech-savvy older adults. But, with a little patience and the right troubleshooting, you'll be chatting and video calling like a pro in no time.

Lastly, we have notifications. These little alerts are like your personal assistant, keeping you up-to-date with all the happenings on your dating site. But what if you're not getting any, or worse still, bombarded by too many? We'll guide you through managing these pesky notifications effectively.

So, buckle up as we delve deeper into these communication issues. Remember, it's not about the destination, but the journey. And troubleshooting these online dating issues for seniors can be quite the adventure! But don't worry, we're in this together.

So, are you ready to tackle those communication problems? Because up next, we're getting down to the nitty-gritty of understanding the messaging system. Let's get to it, shall we?

"In the world of online dating, communication isn't just about what you say, but how you say it. And sometimes, 'how' involves a bit of technical troubleshooting."

Understanding the Messaging System

Ah, the messaging system - the heart of any online dating site. It's where the magic happens, where connections are made, and let's face it, sometimes where confusion reigns. But don't worry, we've got you covered. Let's dive into understanding the ins and outs of messaging on dating sites.

First things first, sending messages. It's like sending a letter, but much faster (and without the need for a postage stamp). Most dating sites have a straightforward process for this. You find a profile you're interested in, you click on the 'message' button, and voila! You're crafting your digital love letter. Just remember, be respectful and genuine, your words are your first impression!

Now, what about receiving messages? That's the other half of the equation. When someone sends you a message, you'll usually get a notification. This can be an email, a push notification on your phone, or even a pop-up on the site itself. The key here is to check your settings and make sure they are set up in a way that works for you. You don't want to miss out on a potential connection because you didn't see the message, right?

"But what about message requests?", you might ask. Well, some dating sites have a feature where users can request to message you. This is a handy tool for controlling who can initiate a conversation with you. When you receive a message request, you can choose to accept and start chatting, or decline if you'd prefer not to.

Lastly, let's talk about blocked users. If you ever find yourself in a situation where you're receiving unwanted messages, most dating sites allow you to block that user. This means they won't be able to send you any more messages. It's like the digital equivalent of a restraining order.

"Remember, the messaging system is your gateway to meeting new people. Understanding how it works is your first step towards successful online dating."

So, we've got messaging sorted. But what about those live interactions? Get ready, because next up, we're diving into the world of chat rooms and video calls. Buckle up, it's going to be an exciting ride!

Welcome to the grand arena of online dating, where chat rooms and video calls are the modern gladiators of love. This is where the magic happens, folks, where those witty texts translate into real-time banter and those profile pictures come to life. But just like any arena, there are rules to follow and obstacles to overcome. Fear not, we're here to guide you through it.

Chat rooms are like the coffee shops of the online dating world. They're bustling, they're vibrant, and they're full of potential partners. But how do you navigate through the crowd? First, make sure you've got a solid internet connection. Nothing kills a conversation faster than a buffering symbol, right? Next, ensure your device is compatible with the dating site or app. It's like ensuring your car has the right fuel – without it, you're not going anywhere.

Now, onto video calls. The thrill of seeing your potential partner in real-time is unparalleled, isn't it? But remember, just like in-person meetings, first impressions count. So, check your lighting, make sure your camera angle is flattering, and for goodness sake, wear something presentable!

And let's not forget about user etiquette. This is the unwritten code of conduct in the online dating realm. Remember, behind every screen is a real person with real feelings. Be polite, be respectful, and be yourself. After all, isn't authenticity the key to a meaningful connection?

"Navigating chat rooms and video calls in online dating is like mastering the art of conversation and presentation. Get it right, and you're halfway to finding your perfect match."

That's it, folks! You're now well-versed in the art of chat room navigation and video calling. But remember, in the world of online dating, communication doesn't end there. Next up, we'll be delving into the realm of notifications and alerts. After all, what good is a message if you never see it? Stay tuned!

Managing Notifications and Alerts

Let's face it, in the world of online dating, notifications and alerts are your best friends. They keep you informed, help you stay connected, and make sure you never miss a beat. But like any good friendship, managing them effectively is key to a harmonious relationship.

First off, let's talk about email notifications. These little digital alerts pop into your inbox whenever there's activity on your profile. Got a new message? You'll get an email. Someone viewed your profile? You'll know it. But here's the kicker: not all email notifications are created equal. Some might be important updates that you wouldn't want to miss, while others, like promotional messages, might just clutter your inbox. The solution? Check out your online dating platform's notification settings. Most reputable dating sites offer you the flexibility to choose which notifications you want to receive and which ones you'd rather skip.

Next up, app notifications. These are the alerts that appear on your phone or tablet when you're using a dating app. They're a great way to stay on top of your online dating game, even when you're on the go. But remember, it's all about balance. Too many notifications can be overwhelming, especially for our tech-savvy seniors troubleshooting online dating issues. The good news? Just like email notifications, app notifications can be customized in your settings. So, you can choose to receive only the alerts that matter to you, and keep the rest at bay.

"> Remember, notifications are there to serve you, not to overwhelm you. Take control of them, and they'll become a valuable tool in your online dating journey."

So, now you're a pro at managing notifications and alerts. But the journey doesn't stop here. As we navigate the dating world, safety is paramount. So, how can we ensure that we're not only having fun but also staying safe? Well, that's exactly what we'll be discussing next. Buckle up, as we delve into addressing safety concerns and privacy issues in the world of online dating. Stay safe, and happy dating!

Step 3: Addressing Safety Concerns and Privacy Issues

Welcome to step 3 of our online dating troubleshooting guide! We've already explored how to set up an impressive profile and navigate the communication labyrinth. Now, let's dive into a topic that's close to everyone's heart - safety and privacy.

While online dating can open the door to new friendships and romantic relationships, it's crucial to navigate this world with caution. You'll want to ensure your personal information remains secure and that you can confidently deal with any troublesome users you may encounter.

Online Safety

When it comes to online dating, your safety always comes first. It's like the dating version of the flight safety rule - put your oxygen mask on first before helping others. You may be excited to share your life with potential partners, but it's important to remember that not everyone you meet online has good intentions.

So, how do you stay safe? It's as simple as being careful with the information you share. Avoid giving out personal details like your home address, phone number, or financial information. Remember, even in the quest for love, it's okay to keep some things to yourself!


Just as you wouldn't leave your front door wide open, you shouldn't leave your personal information exposed online. Privacy is paramount in online dating. Most dating platforms have privacy settings that allow you to control who sees your profile and how they can interact with you. Regularly reviewing and updating these settings is a good habit to adopt.

Reporting and Blocking Troublesome Users

Unfortunately, even in the best dating pools, there are a few bad fish. That's why dating platforms have reporting and blocking features. If you encounter any harassment, abuse, or feel uncomfortable in any way, don't hesitate to use these features. You're there to find love, not to endure unwelcome behavior.

In the words of a seasoned online dater, "Online dating can be a wonderful experience, but remember - safety and privacy are not just options, they are necessities."

Now, let's move on to dive deeper into ensuring your safety while online dating. Remember, being safe doesn't mean you can't have fun! Let's explore how to strike that balance.

Ensuring Your Safety While Online Dating

Ah, safety. The word that makes us think of seatbelts, helmets, and, in this context, the online dating world. As exciting as dipping your toes into the dating pool can be, it's crucial to keep your safety goggles on. And no, we're not talking about the ones you wore in chemistry class.

When it comes to troubleshooting online dating issues seniors face, safety is a paramount concern. You wouldn’t leave your front door open at night, would you? So, why would you leave your online presence unprotected?

First off, let's talk scams. Online dating scams are as common as a moose in the Canadian wilderness. They can be as simple as someone lying about their age group or as complex as individuals pretending to be potential partners to swindle you out of your hard-earned loonies. Always be wary of anyone asking for money, especially if you've never met them in person. Remember, reputable dating sites will never ask you to send money or share financial details.

Next on the list: fraud. Not to scare you, but yes, there are fraudsters lurking in the dating world. To avoid them, do a little detective work. Google your potential date or use a verification tool available on many dating sites. Don't hesitate to ask a tech-savvy friend or a family member for help. It's better to be safe than sorry, right?

Now, let’s talk about personal information. Sharing is caring, but oversharing can lead to a breach of privacy. Be cautious about what you share, especially when it comes to your phone number, address, or any other sensitive information. Your safety buddy in the online dating world is discretion.

Finally, let's discuss meeting offline. It's exciting, nerve-wracking, and a big step forward. But remember, your first few meetings should always be in a public place. Think coffee shops, parks, or popular local spots. And always let a family member or a friend know about your plans.

"In the game of online dating, your best defense is a good offense. Stay vigilant, stay informed, and most importantly, stay safe."

Online dating can be a fun and fulfilling experience. Just like ice skating, it might be frightening at first, but with the right safety measures, you'll be gliding smoothly in no time.

Now that we've got safety covered, let's move on to another crucial aspect - protecting your privacy on dating platforms. Because, let's face it, nobody wants their personal information floating around the internet like a lost canoe in the Great Lakes.

Protecting Your Privacy on Dating Platforms

Navigating the online dating world can be like navigating the busy streets of Toronto during rush hour. It's exciting, but you've got to keep your wits about you. And just as you wouldn't hand out your home address to every passerby on the street, protecting your privacy on dating platforms should be a top priority.

You've probably heard the saying, "A chain is only as strong as its weakest link", right? Well, think of your online dating profile as a chain. Each piece of personal information you share is a link in that chain. The more information you give out, the more potential weak spots for prying eyes.

But don't worry, we've got you covered. Here's how to keep your privacy intact while still enjoying the thrill of the online dating scene.

Data Protection is your first line of defence. Always choose reputable dating sites that have a clear privacy policy. They should be using encryption to keep your data safe and sound, like a bear protects its cubs.

Next up, we have Privacy Settings. These are like the adjustable seat in your car, you can tweak them to fit your comfort level. Most dating sites allow you to control who sees your profile, who can contact you, and what information is visible. So, go ahead, play around with these settings until you find your perfect fit.

Now, let's talk about Personal Information. Here's a rule of thumb: if you wouldn't shout it out in the middle of a crowded room, don't put it on your dating profile. Keep things like your full name, exact location, and contact details under wraps. Remember, curiosity may have killed the cat, but discretion kept the online dater safe.

Lastly, let's not forget about Account Security. This includes things like choosing strong, unique passwords and not sharing your login details. It's like locking your front door - it might seem obvious, but it's crucial for keeping unwanted guests out.

"Your online dating experience should be fun and exciting, not a privacy nightmare. By taking these simple precautions, you can keep your personal information as secure as a vault in the Royal Canadian Mint."

So, there you have it, folks! Privacy protection on dating platforms doesn't need to be as complicated as assembling IKEA furniture. With a bit of caution and common sense, you can troubleshoot online dating issues seniors might encounter and dive headfirst into the dating pool.

Now that we've got your privacy sorted, in our next section, we'll tackle another important aspect of online dating - how to handle troublesome users. Let's just say, it's time to learn how to block and report like a pro. But remember, it's all in the name of love and safety!

Reporting and Blocking Troublesome Users

Let's face it, the online dating world can be a wild ride. You might encounter a few bumps along the way, but remember, you're not alone in this journey. So, what do you do when you stumble upon a user who's less than charming? Quite simple, really. You report and block them.

When it comes to troubleshooting online dating issues seniors may face, dealing with troublesome users is a biggie. It's like dealing with that pesky mosquito buzzing around your ear. Annoying, right? But fret not, because most reputable dating sites have mechanisms in place to help you swat away those bothersome bugs.

Reporting a User

If you ever come across a user who violates the site's code of conduct – be it through harassment, abuse, or any form of inappropriate behaviour – don't hesitate to report them. You're not being a tattletale; you're helping maintain a safe and respectful environment for everyone.

On most platforms, you can report a user by navigating to their profile, clicking on the 'Report' option, and selecting the reason for your report. Remember to be as specific as possible when detailing the reason for your report. It's like telling a story – the more details, the better the understanding.

"When you report a user, you're not just protecting yourself, you're helping the entire community."

Blocking a User

Sometimes, reporting might not cut it, and you might want to block a user entirely. Think of it as the online equivalent of shutting your door on an unwelcome guest. On most sites, blocking a user is as easy as clicking on the 'Block' option on their profile. Once blocked, they won't be able to contact you or see your profile. Phew!

In the end, remember, online dating should be a fun and safe experience. So, don't let a few bad apples spoil your journey. And remember, you always have the power to report and block any user who makes you uncomfortable.

In our next section, we'll wrap things up and talk about embracing online dating while troubleshooting issues. But remember, it's not about the destination, it's about the journey. So buckle up and enjoy the ride!

Conclusion: Embracing Online Dating While Troubleshooting Issues

In conclusion, the world of online dating can be fraught with technical issues, but armed with the right knowledge, these can be easily navigated. Common problems like login issues, connectivity problems, app crashes, and profile glitches can be solved with basic troubleshooting methods like updating the app, checking your internet connection, clearing your cache, or reinstalling the app. For more complex issues, reaching out to customer service can be a valuable step. The key is to remain patient and persistent. Remember that the ultimate goal is to create meaningful connections, and these technical hitches are just small hurdles on the path to finding your perfect match. So keep troubleshooting and keep swiping!

Troubleshooting Online Dating Issues Seniors: Your Ultimate Guide


Question: Why am I having trouble setting up my online dating profile?

Profile setup issues can stem from various factors, including technical errors, incorrect format of information, or issues with photo uploads. Ensure you're following the site's guidelines for profile creation, including image size and format for photo uploads.

Question: Why can't I send or receive messages on my online dating platform?

Communication problems could be due to a poor internet connection, a technical error from the site, or settings within your profile. Check your internet connection, ensure your account is verified, and check your privacy settings to ensure you're able to send and receive messages.

Question: How can I manage my notifications on my online dating app?

Most dating platforms allow you to customize your notification settings within your account settings. You can choose to receive notifications via email, app notifications, or choose to turn off certain notifications.

Question: Why can't I upload photos to my online dating profile?

Photo upload issues can be due to the file size or format of your photo. Ensure your photo meets the site's guidelines for size and format. If the problem persists, it could be a technical issue from the site.

Question: How can I ensure my safety while using online dating platforms?

To ensure your safety, never share personal information like your home address or financial details online. Always meet in a public place for the first time, and let a friend or family member know about your plans. Most dating platforms also offer features to report or block troublesome users.

Question: How can I protect my privacy on dating platforms?

Protecting your privacy involves careful management of your personal information. Use the privacy settings on the platform to control who can see your profile and personal information. Also, be cautious about what information you share in your profile or in conversations with other users.

Question: What should I do if I encounter a troublesome user on an online dating platform?

If you encounter a troublesome user, use the platform's reporting and blocking features. This allows the platform to take appropriate actions and helps protect other users as well.

Question: What are some common technical issues I may encounter with online dating?

Common technical issues in online dating include profile setup problems, communication issues like sending or receiving messages, photo upload problems, and issues with notifications or alerts. These can usually be resolved by following the platform's troubleshooting steps or contacting their support team.

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Written by:

Emma is familiar with all topics related to finding a partner.
Emma had met her partner a long time ago on a dating site. Now she shares her experiences on various online dating sites, but especially on Dating-Bird.Not only does she know which dating site is currently the best, but she also loves to give tips on how to use it with a high probability of success. With her psychological background, she always has good advice on love and relationships.